With historically low unemployment rates, it’s becoming more difficult to find good talent, so it’s important that human resources teams and managers do everything possible to retain the best people. Here are ten tips that can help your employee retention rates:
1. Make day 60 as important as day 1 (Onboarding).
Once you've brought a new employee on board, the hiring process is not over. Ensuring your employees have a positive, engaging onboarding experience is just as important as making sure your application process goes well. If typical worker tenures are getting shorter and shorter, it’s not acceptable to require one to two years for people to get acclimated to their work environment anymore. The onboarding process is your first impression with a new employee. You want to put your best foot forward, and get them fully productive quickly. Use our complete 90-day checklist to optimize your program and offer new hires the ideal experience.
2. Optimize your benefits.
A competitive benefits package is typically second only to salary when it comes to employee satisfaction. But an important factor to keep in mind is that a one-size-fits-all benefits program will likely backfire with five generations in the workplace. A targeted benefits program is the way to go. Having the right benefits programs in place can improve engagement.
3. Give your employees flexibility with their schedules.
Do your employees really have to be in the office from 9 to 5 five days a week? By incorporating flexible work schedules and telecommuting, you just might find that your employees are more productive and satisfied and experience less conflict between work time and personal obligations. (Remember, it’s important to spell out the policy and get it right.)
4. Recognize your employees’ hard work.
Everybody likes to be appreciated and thanked for their hard work. Your top talent is no different. Gallup’s annual study of the American workforce revealed that only one in three employees in the U.S. strongly agrees that they received recognition or praise for doing good work in the past seven days. People who routinely feel that their best work is ignored are twice as likely to say they’ll quit in the next year.
5. Make professional development a top priority.
Your top talent is already great at what they do, but they want to continue developing their skills to become even better. Ensuring that professional development and growth is a top priority at your organization will lead to top talent sticking around. You can also build a mentorship program to pair senior-level executives with your high performers.
6. Show them how much they actually make.
A total compensation statement details an employee’s total package, including all cash income and the value of benefits received. The total compensation statement is often referred to as a hidden paycheck because most employees focus on their net pay and forget or underestimate the value of their benefits package.
7. Upgrade your equipment.
Take a look at your laptop. Does it weigh more than a bowling ball? A big complaint at many companies is outdated hardware and software. Not only does ancient equipment make your employees inefficient, but it also sends a message that your company has zero interest in staying up to date with the latest tools and technology.
Lack of communication is at the root of many employee frustrations. Make sure your business is creating channels for honest, specific feedback from and to your employees and taking advantage of ways to provide praise and constructive criticism in real time. Top-down communication can quickly become messy and convoluted. Instead, focus on direct, one-on-one conversations when possible. And provide digital spaces like employee communities to allow workers to come together and solve issues without management always being in the middle. What steps is HR taking to ensure managers receive proper training on coaching and communication techniques. Check out our playbook to help facilitate more meaningful conversations between your people.
9. Promote from within.
It can be disheartening to your best employees if you continually recruit new management from outside the company. Your strong performers want to know that they have a pathway to promotion. Make it easier for them by ensuring you have developed a solid internal advancement program.
10. Encourage collaboration.
Nobody wants to work in a vacuum. Harvard Business Review found that teams do well when executives invest in supporting social relationships, demonstrate collaborative behavior themselves, and create what they call a “gift culture”—one where employees feel that interactions with leaders and colleagues is something valuable and generously offered.
Retention is one of the critical components to creating an effective people management strategy. For more recommendations and inspiration on how to make an even greater impact at your organization, visit our HR Center of Excellence People Management Hub.